Shipping policy
Shipping Policy
Last updated: July 23, 2026
PROCESSING TIME
Once your order is placed, please allow 1 to 3 business days (Monday through Friday) for us to carefully process and prepare your order for shipment. We take care with every package before it leaves us.
Orders placed over the weekend or on public holidays will begin processing the next business day.
SHIPPING OPTIONS AND DELIVERY TIMES
We ship exclusively within the United States.
| Shipping Method | Delivery Time |
|---|---|
| Free Standard Shipping | 7 – 14 Business Days |
| Express Shipping | 2 – 4 Business Days |
Free standard shipping is available on every order no minimum purchase required. If you need your order sooner, express shipping is available at checkout.
Please note that business days exclude weekends and public holidays.
CARRIERS WE USE
We work with trusted carriers to deliver your order safely to your door:
- USPS
- UPS
- DHL
- FedEx
The carrier used for your specific order may vary depending on your location and the shipping method selected.
ORDER TRACKING
Every order ships with a tracking number so you always know exactly where your package is.
Once your order has shipped you will receive a confirmation email with your tracking details. You can follow your package at any time by visiting our order tracking page:
Simply enter your tracking number or order number to get the latest updates on your delivery.
IMPORTANT NOTES
Delivery times are estimates and reflect typical transit times under normal conditions. Occasionally delays may occur due to weather, high shipping volumes, or courier circumstances outside our control. If your order is delayed we will always do our best to keep you informed.
We want to be transparent with you: our products are shipped from our fulfillment warehouse internationally, which is how we are able to offer our collection at the prices we do while maintaining the quality you expect from us. This is reflected in the delivery timeframes above.
If you have any concerns about your shipment please do not hesitate to reach out we are always here to help.
CONTACT US
Have a question about our shipping policy? We would love to hear from you.
📧 Email: info@graceandflorence.com
🔗 Contact form: graceandflorence.com/pages/contact
🕒 Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: 9:00 AM – 2:00 PM ET
With love, Grace & Florence Asheville ♥