Terms and Conditions
Terms of Conditions
Last updated: July 23, 2026
OVERVIEW
This website is operated by SAMO LLC (5830 E 2nd St, 82609, Casper, Wyoming) (38-4394524) . Throughout the site, the terms "we", "us" and "our" refer to Grace & Florence Asheville. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, and policies stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service. We want your experience with us to be simple, honest, and completely trustworthy the same way we have operated our Asheville boutique for twenty years.
If you do not agree with these terms, please do not use our website or services.
We reserve the right to update these Terms at any time. Your continued use of the website after any changes means you accept those changes.
Our store is hosted by Shopify Inc., who provide the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By using this site you confirm that you are of legal age in your state or jurisdiction. You agree not to use our products or services for any unlawful purpose. You may not transmit harmful or malicious code of any kind through our site. Violations of these terms may result in termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Information you submit that is not related to payment may be transferred unencrypted across networks. You may not reproduce, duplicate, or exploit any part of our website or its content without written permission from Grace & Florence Asheville.
SECTION 3 – ACCURACY OF INFORMATION
We do our very best to keep all information on our site accurate and up to date. However we cannot guarantee that all content is complete or current at all times. You use the information on this site at your own discretion. We may modify content at any time without obligation to update previous versions.
SECTION 4 – PRICES AND SERVICE CHANGES
Prices on our site may change without prior notice. We reserve the right to modify or discontinue any product or service at any time without liability. We will always do our best to communicate significant changes to our customers.
SECTION 5 – PRODUCTS AND SERVICES
Some products may only be available online and in limited quantities. We work hard to display our products as accurately as possible, but we cannot guarantee that your screen or device will display colors with complete accuracy. We reserve the right to limit the quantity of any item purchased or to discontinue any product at any time. Please see our Refund Policy for full details on returns.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or limit any order at our discretion, including orders that appear to be placed by resellers or that use the same account or address multiple times. You agree to provide accurate, current, and complete billing and account information for all purchases made through our site.
SECTION 7 – THIRD-PARTY TOOLS
We may occasionally provide access to third-party tools through our website. These are provided as-is without any warranty or endorsement from Grace & Florence Asheville. Please use them at your own discretion and review the terms of any third-party provider before use.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites. Following any external link is done at your own risk and we encourage you to review the terms and privacy policies of any site you visit.
SECTION 9 – COMMENTS AND SUBMISSIONS
If you submit reviews, comments, or other content to our site, you grant Grace & Florence Asheville the right to use that content without restriction. You may not submit content that is unlawful, harmful, abusive, or misleading in any way. You are solely responsible for anything you submit.
SECTION 10 – YOUR PERSONAL INFORMATION
How we collect and use your personal information is governed by our Privacy Policy, which is part of these Terms. We take your privacy seriously and handle your information with the same care we bring to everything we do.
SECTION 11 – ERRORS AND OMISSIONS
In the event of an error including a pricing error we reserve the right to correct it at any time, including after an order has been placed. We will always communicate with you directly if this affects your order.
SECTION 12 – PROHIBITED USES
You may not use our website or its content for any illegal or unauthorized purpose, to violate any laws in your jurisdiction, to infringe on the rights of others, to upload or transmit harmful code, to collect personal data from our site without consent, or to interfere with the security or proper functioning of our website. Violations may result in immediate termination of your access.
SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Our services and products are provided as-is. Grace & Florence Asheville makes no warranties, express or implied, regarding the completeness, accuracy, or reliability of our site or its content. To the fullest extent permitted by law, Grace & Florence Asheville is not liable for any direct, indirect, incidental, or consequential damages including loss of data, profits, or savings arising from your use of our website or products. In jurisdictions where limitations on liability are restricted, our liability is limited to the maximum extent permitted by applicable law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Grace & Florence Asheville, our team, and our affiliates from any claims, damages, costs, or expenses including reasonable legal fees arising from your use or misuse of our website or services.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary, and the remaining Terms will continue in full effect.
SECTION 16 – TERMINATION
Either you or Grace & Florence Asheville may terminate this agreement at any time. Any obligations or liabilities that arose prior to termination will survive and remain enforceable.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service, together with any policies referenced or incorporated herein, constitute the complete and entire agreement between you and Grace & Florence Asheville regarding your use of our website and services.
SECTION 18 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.
SECTION 19 – CHANGES TO THESE TERMS
We may update these Terms of Service at any time. The most current version will always be available on this page. Your continued use of our website after any changes constitutes your acceptance of the updated Terms.
SECTION 20 – CONTACT US
If you have any questions about these Terms and Conditions or anything else, we would love to hear from you.
📧 Email: info@graceandflorence.com
🔗 Contact form: graceandflorence.com/pages/contact
🕒 Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: 9:00 AM – 2:00 PM ET
With love, Grace & Florence Asheville ♥